Tony Rossi, recently promoted to Global Head of Sales from the TC Toronto office, arrives for his first day of work at the TerraCycle's Global Headquarters in Trenton. He checks out his new desk and tries to make small talk with some of the TerraCycle staff. First days are always hard, and Tony wonders how he'll fit into his new surroundings. In the year since the launch of the Zero Waste program, sales have continued to climb. During a routine meeting with Tom, Dan and Rhandi update him on their ongoing successes with large businesses, but also their difficulties ...

Stephen checks in on Rick and Ernie in the lab, where they're testing a new waste stream. He's curious what they're working on, but when he finds out what it is - tampons - he quickly leaves. At a team meeting, Tom dispels the latest rumors by revealing his new passion project: he wants to solve tampon recycling! The team is not thrilled about the idea of a tampon program, but Tom's determined to see it become a reality, and he puts a reluctant Tony in charge of selling the program to feminine hygiene brands. During Lunch, Dean heads back from the lunchroom to eat ...

Darshan's patience is tested when he's charged with managing TerraCycle's quirky new Artist-in-Residence, who has one month to create three pieces of art built from waste. The TerraCycle staff is upset about a new "no dogs allowed" policy.

When Tom challenges the Marketing team to develop a creative way to promote their upcoming program launch with a pet food brand, Albe appoints Steph, a new addition to his department, as the Project Manager. Steph pitches an idea for a dog photo-shoot as a way to promote the new partnership. The team loves the idea, and decides to have Design create upcycled outfits made from pet food packaging for the dogs. At the monthly all-staff meeting, Bryan, a new member of the Zero Waste team, is awarded Employee of the Month. Tom reveals his added perk of a prime parking spot...

Tom is challenged to come up with a creative way to highlight an oral care brand brigade for Earth Day. He suggests that they create a playground out of oral care waste and give it to the local school that can collect the most oral care waste. However, TerraCycle has a difficult challenge ahead: they'll need to determine whether they can make the playground in time for the fast approaching Earth Day. Tom assigns Andrew as Project Manager since they are up against a tough deadline and limited budget. The pressure is on Stephan to find enough oral care waste material, ...

Tom surprises Stephen and Steph by asking them to join him on a business trip to London. Stephen will advise the UK team on a closed loop program for a coffee brand and their T-Discs, while Steph will learn the ins and outs of public collections to help inform its future launch in the U.S. Once in London, Steph heads to a local supermarket that serves as a public collection location for Terracycle UK, where she meets with volunteers who are an integral part of the public program. Back in the UK office, Stephen learns that the manufacturer is hesitant to use the ...

Tom gathers the staff together and announces that TerraCycle has recently partnered with a sports energy brand. In an effort to promote this new partnership, Terracycle and the brand will be supporting a local race event, Run-a-palooza. Tom tasks Tiff and her Design team with creating an "experience booth" to showcase upcycled products created from the energy brand waste. To further support the partnership, Tom enlists Rhandi and Dan to set-up Zero Waste boxes at the race to help make the event waste-free. Tom puts Tiff in charge of overseeing the whole project from ...

An all natural personal care brand comes to Tom Szaky and the Terracycle team with a unique challenge: they want to begin to recycle items outside of their own waste stream - broken toys. After a meeting with the brand, Tom lets the staff know that they will be using the current Zero Waste Platform to collect the toys. He puts Rhandi in charge of the upcoming task. But with her department already spread thin, Stephen is assigned to help her reach the goal of determining the best way to process the broken toys. Immediately it becomes apparent that the toys can either ...

Tom wants to make smaller, higher-end products out of recycled cigarette butts as a way to increase revenue and reduce the cost of their current cigarette butt waste program. Rick and Ernie will need to change the current formula so that the recycled material is strong enough to make smaller products, while Stephen must find a manufacturer who's willing to use the new material. Rick asks Andrew for his used cigarette butts to test, but to everyone's surprise, Andrew reveals that he's quit smoking. Rick knows how difficult it will be to create a new formula and is ...

TerraCycle is tasked with developing a way to inspire college students to recycle personal care and beauty waste, Stephanie and Tony vie for control of the project. Several new office policies are instituted, to some employee's chagrin.